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 True USB Willem Programmer (GQ-2X, GQ-3X, GQ-4X)
 Why is this failing for GQ 4x4 ?
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teamzr1

27 Posts

Posted - 12/24/2020 :  16:22:07  Show Profile  Reply with Quote
What is the cause of the GQ 4x4 software failing this as shown
in windows XP pro events ?
P/C does have functional Internet connection


JR Team ZR-1

Edited by - teamzr1 on 12/24/2020 16:25:31
Reply #1

anniel

2529 Posts

Posted - 12/25/2020 :  06:02:11  Show Profile  Reply with Quote
quote:
Originally posted by teamzr1

What is the cause of the GQ 4x4 software failing this as shown
in windows XP pro events ?
P/C does have functional Internet connection



Did you follow the link?
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Reply #2

teamzr1

27 Posts

Posted - 12/25/2020 :  09:18:43  Show Profile  Reply with Quote
No I have not but it seems this is happening when the GQ software first loads and is going out internet to see if any updates
Only someone who knows what GQ does for this as what that URL is for and why it fails when clearly the internet connect (broadband cable) is fully functional as I have used a browser right before and after this GQ error and the internet path is fully functional

Could the URL path GQ put in V 7.27 startup be wrong and why is that a path ?

Thanks

JR Team ZR-1
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Reply #3

anniel

2529 Posts

Posted - 12/25/2020 :  10:06:47  Show Profile  Reply with Quote
quote:
Originally posted by teamzr1

No I have not but it seems this is happening when the GQ software first loads and is going out internet to see if any updates
Only someone who knows what GQ does for this as what that URL is for and why it fails when clearly the internet connect (broadband cable) is fully functional as I have used a browser right before and after this GQ error and the internet path is fully functional

Could the URL path GQ put in V 7.27 startup be wrong and why is that a path ?

Thanks

Follow the link and see what you get.
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Reply #4

ZLM

2939 Posts

Posted - 12/29/2020 :  14:23:25  Show Profile  Reply with Quote
It seems the problem is related to the USB connection. See my reply there.This problem is similar to topic

https://www.mcumall.com/forum/topic.asp?TOPIC_ID=13163
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Reply #5

teamzr1

27 Posts

Posted - 12/29/2020 :  15:33:01  Show Profile  Reply with Quote
As the screenshot I just took shows

GQ 4x4 unit is connected to the P/C and the GQ 4x4 software is running
BUT there is nothing plugged into the ZIP socket so just sitting idle

BUT when looks at the MSwindows XP pro event you see the GQ 4x4 device driver by Cypress Version 3 keeps going out internet and either downloads with success some .cab file or most cases fails to do so

The longer GQ 4x4 is functional the more times this happens
Notice in events looking at time stamps how many times this has been happening

Why is this happening and does this GQ driver have some virus or spy thing going on as why keep asking going out to download the same cab file many times in a short timeframe ?
What is in that .cab file ?
Is some bug of GQ 4x4 that keeps loading some update which shows when first loading the software ?




This is another problem and not part of the dropping of USB port

JR Team ZR-1
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Reply #6

teamzr1

27 Posts

Posted - 12/30/2020 :  10:13:59  Show Profile  Reply with Quote
Events trapped when GQ 4x4 is connected to P/C with windows XP Pro and is just sitting idle with nothing plugged into the ZIP socket

Cypress V 3 driver and again shows in short few minutes how many time GQ 4x4 is going out the internet and keeps downloading a .CAB file and then again does it and transfer fails

Have to wonder what this product is trying to install onto P/Cs countless times ?
Suggest others using this product is monitor the windows events and see if your also is acting like this in background you had no idea was going on as clear maker of this GQ 4x4 has no interest in finding out what is going on :(

2/30/2020 8:54:52 AM crypt32 Error None 11 N/A HP5100
Failed extract of third-party root list from auto update cab at:
<h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error:
Invalid algorithm specified.
12/30/2020 8:54:52 AM crypt32 Information None 2 N/A HP5100 Successful auto update retrieval of third-party root list cab from: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

12/30/2020 8:54:47 AM crypt32 Information None 7 N/A HP5100 Successful auto update retrieval of third-party root list sequence number from: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>

12/30/2020 8:54:43 AM crypt32 Error None 11 N/A HP5100 Failed extract of third-party root list from auto update cab at: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: Invalid algorithm specified.

12/30/2020 8:37:20 AM crypt32 Error None 11 N/A HP5100 Failed extract of third-party root list from auto update cab at: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: Invalid algorithm specified.

12/30/2020 8:37:20 AM crypt32 Information None 2 N/A HP5100 Successful auto update retrieval of third-party root list cab from: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

12/30/2020 8:37:15 AM crypt32 Information None 7 N/A HP5100 Successful auto update retrieval of third-party root list sequence number from: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>

12/30/2020 8:37:11 AM crypt32 Error None 11 N/A HP5100 Failed extract of third-party root list from auto update cab at: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: Invalid algorithm specified.

JR Team ZR-1

Edited by - teamzr1 on 12/30/2020 10:16:30
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Reply #7

anniel

2529 Posts

Posted - 12/30/2020 :  13:31:35  Show Profile  Reply with Quote
quote:
Originally posted by teamzr1

Events trapped when GQ 4x4 is connected to P/C with windows XP Pro and is just sitting idle with nothing plugged into the ZIP socket

Cypress V 3 driver and again shows in short few minutes how many time GQ 4x4 is going out the internet and keeps downloading a .CAB file and then again does it and transfer fails

Have to wonder what this product is trying to install onto P/Cs countless times ?
Suggest others using this product is monitor the windows events and see if your also is acting like this in background you had no idea was going on as clear maker of this GQ 4x4 has no interest in finding out what is going on :(

2/30/2020 8:54:52 AM crypt32 Error None 11 N/A HP5100
Failed extract of third-party root list from auto update cab at:
<h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error:
Invalid algorithm specified.
12/30/2020 8:54:52 AM crypt32 Information None 2 N/A HP5100 Successful auto update retrieval of third-party root list cab from: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

12/30/2020 8:54:47 AM crypt32 Information None 7 N/A HP5100 Successful auto update retrieval of third-party root list sequence number from: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>

12/30/2020 8:54:43 AM crypt32 Error None 11 N/A HP5100 Failed extract of third-party root list from auto update cab at: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: Invalid algorithm specified.

12/30/2020 8:37:20 AM crypt32 Error None 11 N/A HP5100 Failed extract of third-party root list from auto update cab at: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: Invalid algorithm specified.

12/30/2020 8:37:20 AM crypt32 Information None 2 N/A HP5100 Successful auto update retrieval of third-party root list cab from: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

12/30/2020 8:37:15 AM crypt32 Information None 7 N/A HP5100 Successful auto update retrieval of third-party root list sequence number from: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>

12/30/2020 8:37:11 AM crypt32 Error None 11 N/A HP5100 Failed extract of third-party root list from auto update cab at: <h**p://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: Invalid algorithm specified.


Error 11 is indicating that the signed third party root update from MS can't be extracted. It sounds like you have an expired root certificate in your environment.
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Reply #8

anniel

2529 Posts

Posted - 12/30/2020 :  13:40:17  Show Profile  Reply with Quote
https://answers.microsoft.com/en-us/windows/forum/all/event-id-8-and-11-crypt32-error/bb7b24a1-f6e9-446d-920c-884d17b3da4c
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Reply #9

teamzr1

27 Posts

Posted - 12/31/2020 :  07:48:37  Show Profile  Reply with Quote
Thanks for the Microsoft URL as to failures of the Cypress driver

I read all the threads it had and then tested this on 4 P/Cs
The problem with code 11 error seen in the windows events function
tends to show when using XP

Issue ends up :

Cause

This behavior can occur if the Update Root Certificates component is turned on and the computer cannot connect to the Windows Update server on the Internet. The Update Root Certificates component automatically updates trusted root-certificate authorities from the Microsoft Update server at regular intervals.
Resolution

Workaround that will stop GQ 4x4 from trying and failing to download the .CAB file is :


To resolve this behavior, you must connect to the Internet or turn off the Update Root Certificates component. To turn off the Update Root Certificates component, follow these steps:

In Control Panel, double-click Add/Remove Programs.
Click Add/Remove Windows Components.
Clear (uncheck)the Update Root Certificates check box, and then continue with the Windows Components Wizard.

Monitor the events and assure no longer getting Cyp32 (driver driver for GQ) error 11 (fails)

Considering this GQ driver issue was reported back in 2010 you would think Mcumall would have done what is needed on the install of software of Cypress device driver to fix this problem

Most people I would think have never looked at the events function to see this error happening countless times and going onto the Internet each time without the end user knowing this .CAB file is being downloaded or error'd out even though no updating is being done :(

So I will leave all 4 P/Cs on and monitor the events to assure problem is gone but in last 2 hours on none have reported this Cyp32 error

Now I have to solve why GQ 4x4 keeps blowing out the USB port, with no support by Mcumall :-(




JR Team ZR-1

Edited by - teamzr1 on 12/31/2020 07:52:12
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Reply #10

anniel

2529 Posts

Posted - 12/31/2020 :  11:22:50  Show Profile  Reply with Quote
quote:
Originally posted by teamzr1

Thanks for the Microsoft URL as to failures of the Cypress driver

I read all the threads it had and then tested this on 4 P/Cs
The problem with code 11 error seen in the windows events function
tends to show when using XP

Issue ends up :

Cause

This behavior can occur if the Update Root Certificates component is turned on and the computer cannot connect to the Windows Update server on the Internet. The Update Root Certificates component automatically updates trusted root-certificate authorities from the Microsoft Update server at regular intervals.
Resolution

Workaround that will stop GQ 4x4 from trying and failing to download the .CAB file is :


To resolve this behavior, you must connect to the Internet or turn off the Update Root Certificates component. To turn off the Update Root Certificates component, follow these steps:

In Control Panel, double-click Add/Remove Programs.
Click Add/Remove Windows Components.
Clear (uncheck)the Update Root Certificates check box, and then continue with the Windows Components Wizard.

Monitor the events and assure no longer getting Cyp32 (driver driver for GQ) error 11 (fails)

Considering this GQ driver issue was reported back in 2010 you would think Mcumall would have done what is needed on the install of software of Cypress device driver to fix this problem

Most people I would think have never looked at the events function to see this error happening countless times and going onto the Internet each time without the end user knowing this .CAB file is being downloaded or error'd out even though no updating is being done :(

So I will leave all 4 P/Cs on and monitor the events to assure problem is gone but in last 2 hours on none have reported this Cyp32 error

Now I have to solve why GQ 4x4 keeps blowing out the USB port, with no support by Mcumall :-(





You do realize that MCUMall nor Cypress can fix a problem Microsoft has created when it stopped supporting XP.
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Reply #11

teamzr1

27 Posts

Posted - 12/31/2020 :  12:16:18  Show Profile  Reply with Quote
You do realize the GQ 4x and the device driver they sell to this day
is to work also on XP and the driver issue reported 10 years ago XP was still supported ?
No excuse in not fixing this when a new customer buys the GQ, their install process is just doing that and the end user/customer should not be blamed of what MS does today when the product was designed for XP

AS it is when the Cypress driver is installed a window pops up and warns that the driver was not tested and approved for MSwindows

No, no excuse, they had 10 years to either do a fix on install or at least give the customer content of what a work around is and to this day their marketing GQ 4x product page says : ( see the XP ?)

Quote :

7. The GQUSB software is especiaially developed for True USB willem programmers GQ-4X,GQ-3X, GQ-2X.

Free Life-time software download/upgrade, please click here for software revision history
Updates software and device algorithm regularily
Free IC device updates via web
Supports O/S: Win98SE, Me, XP, NT, 2000 & WinXP 64bit, Vista 32bit, Vista 64bit, Windows7 32bit 64bit
Advanced software engineered to provide most user-friendly interface & simplest and easiest-to-use Willem programmer version to save time and confort to use
------------------------------------------

Is it now clear that most other USB drivers do NOT require a work around like this and it is not doing updates every time it is functional when there is zero updates for this driver in many years ?



JR Team ZR-1
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Reply #12

anniel

2529 Posts

Posted - 12/31/2020 :  15:58:43  Show Profile  Reply with Quote
quote:
Originally posted by teamzr1

You do realize the GQ 4x and the device driver they sell to this day
is to work also on XP and the driver issue reported 10 years ago XP was still supported ?
No excuse in not fixing this when a new customer buys the GQ, their install process is just doing that and the end user/customer should not be blamed of what MS does today when the product was designed for XP

AS it is when the Cypress driver is installed a window pops up and warns that the driver was not tested and approved for MSwindows

No, no excuse, they had 10 years to either do a fix on install or at least give the customer content of what a work around is and to this day their marketing GQ 4x product page says : ( see the XP ?)

Quote :

7. The GQUSB software is especiaially developed for True USB willem programmers GQ-4X,GQ-3X, GQ-2X.

Free Life-time software download/upgrade, please click here for software revision history
Updates software and device algorithm regularily
Free IC device updates via web
Supports O/S: Win98SE, Me, XP, NT, 2000 & WinXP 64bit, Vista 32bit, Vista 64bit, Windows7 32bit 64bit
Advanced software engineered to provide most user-friendly interface & simplest and easiest-to-use Willem programmer version to save time and confort to use
------------------------------------------

Is it now clear that most other USB drivers do NOT require a work around like this and it is not doing updates every time it is functional when there is zero updates for this driver in many years ?




It is your responsibility to upgrade and maintain the OS more so if it not supported anymore.
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Reply #13

teamzr1

27 Posts

Posted - 12/31/2020 :  19:21:01  Show Profile  Reply with Quote
Bunk
the GQ 4x4 is marketed as working all the way back to Windows 98
False marketing as the Cypress driver was never tested, including back in 2008 to be certified for Microsoft Windows

You cannot market this product that says if works on XP and then you find it failing and blame the customer
because they are using XP

JR Team ZR-1
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Reply #14

anniel

2529 Posts

Posted - 01/01/2021 :  07:42:19  Show Profile  Reply with Quote
quote:
Originally posted by teamzr1

Bunk
the GQ 4x4 is marketed as working all the way back to Windows 98
False marketing as the Cypress driver was never tested, including back in 2008 to be certified for Microsoft Windows

You cannot market this product that says if works on XP and then you find it failing and blame the customer
because they are using XP

It work flawlessly on XP. 98, I can't say since I have no 98 machine but it can probably be verified on a virtual one.
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