MCUmall EPROM BIOS Chip Burner Forum
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 True USB Willem Programmer (GQ-2X,3X,4X & GQ-4x4)
 GQ 4X Dead?
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Jarryson

Spain
10 Posts

Posted - 02/11/2014 :  07:51:25  Show Profile  Reply with Quote
Hi,

I bought a programmer GQ 4X. This is about 4 months. This has always worked well, but today it has stopped working. When I start the program usbprg hangs / crash. I tried on xp and windows 8, I have tried several usb cables, but does not work.

what can i do ?
Reply #1

Collin

USA
16 Posts

Posted - 02/11/2014 :  08:11:53  Show Profile  Reply with Quote
I think they may have had a bad batch of programmers; Mine stopped working after a few days.

I sent it in for replacement or repair, and MCUMall denies they received it, even though I have delivery confirmation for the package. Good luck getting this sorted out!
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Reply #2

Jarryson

Spain
10 Posts

Posted - 02/11/2014 :  13:07:09  Show Profile  Reply with Quote
I have bad lucky. I have bought other gq 4x...i am rich...:( bad programmer but in quality/price is the best. With the worst support.
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Reply #3

ZLM

2937 Posts

Posted - 02/16/2014 :  00:21:38  Show Profile  Reply with Quote
collin, do you have RMA code? you can check it from: http://www.mcumall.com/TrackRMA.asp
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Reply #4

Jarryson

Spain
10 Posts

Posted - 02/18/2014 :  06:41:26  Show Profile  Reply with Quote
ZLM can you give me a solution to my problem?

GQ 4X windows xp OK, green led OK
when i run usbprog, program hangs.
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Reply #5

ZLM

2937 Posts

Posted - 02/18/2014 :  11:49:24  Show Profile  Reply with Quote
There are pirated version in the market, espicially from China. Those programmers do not work.

If you ordered from MCUmall or GQ, then you can send email to support@mcumall.com with your order number.
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Reply #6

Jarryson

Spain
10 Posts

Posted - 02/19/2014 :  03:34:04  Show Profile  Reply with Quote
Nop, my GQ 4X is from china. Mine error...i have bought another in Mcumall store. I am waiting it arrives...
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Reply #7

ZLM

2937 Posts

Posted - 02/25/2014 :  21:42:29  Show Profile  Reply with Quote
Send your fake programmer back to China for full refund.
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