MCUmall EPROM BIOS Chip Burner Forum
MCUmall EPROM BIOS Chip Burner Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 MCUmall Forums
 True USB Willem Programmer (GQ-2X, GQ-3X, GQ-4X)
 Gq-4x programmer fault when device plugged to lapt
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

info@bowyddgarage.co.uk

4 Posts

Posted - 12/20/2015 :  13:46:50  Show Profile  Reply with Quote
Good evening
I have purchased a Gq-4x programmer,installed software on windows 7 64 bit laptop,as soon as i plug in device to laptop the program freezes. I have tried to uninstall the program a driver a couple of times but still the same.

When i right click on desktop icon into `troubleshoot compatibility` it keeps coming up with `incompatible application detected` i have the driver 2.0.1.0 installed.

Any advice would be much appreciated.
Reply #1

anniel

1996 Posts

Posted - 12/20/2015 :  15:23:03  Show Profile  Reply with Quote
http://www.mcumall.com/forum/topic.asp?TOPIC_ID=6852
Go to Top of Page
Reply #2

info@bowyddgarage.co.uk

4 Posts

Posted - 12/21/2015 :  11:26:18  Show Profile  Reply with Quote
Thanks for fast response,

The version i am using is Re 6.38

Driver version 2.0.1.0
date 5/3/2009

Are these the correct version i need? As soon as i plug in programmer the program freezes

Thanks
Go to Top of Page
Reply #3

ZLM

2923 Posts

Posted - 12/21/2015 :  11:40:24  Show Profile  Reply with Quote
The version of driver and software are correct.

If your device manager shows "GQ Programmer" in the list with out problem, then you may need to switch to another USB cable and make sure the USB cable has no problem.

Also, try on another computer if possible.
Go to Top of Page
Reply #4

info@bowyddgarage.co.uk

4 Posts

Posted - 01/17/2016 :  12:50:32  Show Profile  Reply with Quote
Hi there

I am still struggling with this program/hardware.

I have the older type GQ-4X programmer

I have installed the program on various different computer with the same results,and also tried different leads with the same problem.

I software number Re.6.38
Driver version 2.0.10 (i have also tried the latest version of driver with no joy)

Gq programmer is not highlighted under device manager and says `this device is working properly` under device status.

when i open the program with out the device connected to the computer the program responds to the boxes i click onto. But as soon as i connect the device up via usb lead the program freezes and says `Program not responding` on top and no boxes are able to be opened.

I am suspecting device faulty?

Any help would be much appreciated so i can carry on and starting the tool.

Many thanks in advanced

Lee
Go to Top of Page
Reply #5

info@bowyddgarage.co.uk

4 Posts

Posted - 01/18/2016 :  10:38:00  Show Profile  Reply with Quote
Hi there

I am still struggling with this program/hardware.

I have the older type GQ-4X programmer

I have installed the program on various different computer with the same results,and also tried different leads with the same problem.

I software number Re.6.38
Driver version 2.0.10 (i have also tried the latest version of driver with no joy)

Gq programmer is not highlighted under device manager and says `this device is working properly` under device status.

when i open the program with out the device connected to the computer the program responds to the boxes i click onto. But as soon as i connect the device up via usb lead the program freezes and says `Program not responding` on top and no boxes are able to be opened.

I am suspecting device faulty?

Any help would be much appreciated so i can carry on and starting the tool.

Many thanks in advanced

Lee
Go to Top of Page
Reply #6

ZLM

2923 Posts

Posted - 01/19/2016 :  16:37:34  Show Profile  Reply with Quote
Change to another USB cable.

If it still does no work, then send an warranty request to support@mcumall.com for an service.
Go to Top of Page
Reply #7

DHS

United Kingdom
1 Posts

Posted - 01/28/2016 :  04:07:21  Show Profile  Reply with Quote
This programmer you have returned to us is GQ-4x4, so uses the new version software 7.xx and Driver 3.xx

this is why you had those problems.

www.datahardware.co.uk/
Go to Top of Page
Reply #8

ZLM

2923 Posts

Posted - 01/29/2016 :  20:58:10  Show Profile  Reply with Quote
For he GQ-4x4, you have to use new version software 7.xx and Driver 3.xx.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
MCUmall EPROM BIOS Chip Burner Forum © Copyright 2003 - 2009 Mcumall Electronics Inc. Go To Top Of Page
Generated in 0.19 sec. Snitz Forums 2000