Delivery Information

Note** As the situation caused by the coronavirus (COVID-19) quickly evolves, shipping services delay is to be expected.

General

The product will be shipped within ten business days after receiving the payment

 

We ship internationally via shipping companies: Canada Post, FedEx, USPS, DHL

 

Destination-Canada

All products to Canada are shipped from BC, Canada.

Estimation Delivery Time Reference 

 

Canada Post Expedited Parcel

Canada Post Xpresspost

Domestic destination

3 -7 business days

2-5 business days (on-time guaranty)

 

We also ship via couriers FedEx if necessary. 

 

Destination - USA

All products are shipped from BC, Canada or Seattle USA.

Estimation Delivery Time Reference 

 

Canada Post Expedited Parcel

Canada Post Xpresspost

Ship from BC, Canada

3 -7 business days

2-5 business days (on-time guaranty)

 

 

 

USPS Priority Mail

USPS First Class Mail

Ship from Seattle, USA

2 – 3 business days

5 -15 business days

 

We also ship via couriers like UPS, FedEx if necessary

 

Destination-- International (other than USA and Canada)

 

All products are shipped either from BC, Canada or Seattle USA

 Shipping Services Reference

Shipping Service  

DHL

Canada Xpresspost EMS

USPS First Class +Register

with tracking

Yes

Yes

Yes

with insurance

No

Yes

No

Estimate delivery time

One to three weeks 
depends on destinations

3 to 8 business days

Two weeks or more

On-time guaranty

Yes

Yes

No



Please note: Xpresspost service is not available to some countries, for those countries, the international air parcel service will be used instead. the postage is the same and it takes a longer time than Xpresspost. 


An extra fee can be applied if insurance is needed. 

Buyer Own Shipping Carrier Account

If buyers use their own shipping carrier account, a handling fee $8 will be applied.