Low cost EPROM programmer online store for mcu EPROM EEPROM ATMEL PIC programmer

Shipping Service	Small Packet Air Mail	Xpresspost EMS	International Air Parcel
with tracking	No	Yes	Yes
with insurance	Yes	Yes	Yes
Estimate deliver time	One to three weeks depends on destinations	3 to 8 business days	One to three weeks
On-time guaranty	No	Yes	No

Please note: Xpresspost service is not available to some countries, for those countries, the internation air parcel service will be used in stead. the postage is the same and it takes longer time than Xpresspost.

If buyers use their own shipping carrier account, a minimum handling fee $5 will be applied.

Item-Not-Received Order Policy

A. Shipment without tracking

We only accept request of refund/resend shipment after 45 days(before 90 days)for the shipment without tracking number. We will NOT accept searching/refund request if the non-trackable shipment not past 45 days(or past 90 days) after the package is shipped.

B. Shipment with tracking

We will accept request of searching/refund shipment after 30 days of the traceable shipment. We will not accept searching/refund request if the traceable shipment with "Delivered." status.

C. Refund / Resent Order Request form

In order to create a case, we need customer to provide following information via email to support@mcumall.com:

    1. Order ID# or eBay item ID#:
    2. Name:
    3. Address:
    4. Requested refund with shipping cost:

5. Item not received. Today's date(DD-MM-YYYY):

D. Refund On Replacement Set Order

In case the replacement package lost, we only accept refund request after 45 days of the resent/replacement order shipment date.

Prices

All prices are quoted on US dollars. Other Currency subject to change without notice.

The price does not include any destination tax and duty. Buyer is responsible for all custom related charges.

Volume Purchase & Multiple Item Order

Please contact order@mcumall.com for volume purchase. We will reply to you within one business day. Shipping charges will be quoted individually. Shipping via UPS, Fedex, DHL, Purolator are available per request.

Distributor/Re-seller Program

If you are interested in being a distributor/re-seller, please contact sales@mcumall.com for procedure and details.

Returning Customer Special Offer Box

If you are returning customer, you are entitled discount rate for your 2nd,3rd ...order, please make sure to check the special offer box for you.

Referral Program:

1. On each referred purchase, you will get 5% credit on programmer, adapter and others. You can use those credit in your next purchase only.
2. Your name or email should be indicated in the referred purchase comments or email. OR you can just email us to let us know the information of purchaser you referred. So that we can calculate how much credit you have.
3. The credit will expire if no purchase or new referral activity for 12 month.
4. The credit only can be used within MCUmall Electronics Inc. and it is non-cashable.
5. Customer is able to check their credit balance via online account balance or make a request to support@mcumall.com

Warranty

We offer 30 days money back warranty, start from purchase date.

After that, we offer one year manufacturer warranty for most of products. Should a product require service within this time, please contact us for an RMA and return instruction. Any shipments received without a return authorization will be refused.

This warranty is void if the product has been tampered with or misused.

The following products are excluded from one year manufacturer warranty: GMC-600 Plus, Adapters, and Components.

Any shipments received without a return authorization will be refused. www.mcumall.com/ MCUmall Electronics Inc. will repair or at its option replace products that prove to be defective.

In no event shall www.mcumall.com /MCUmall Electronics Inc. liability exceed the buyer's purchase price, nor shall www.mcumall.com /MCUmall Electronics Inc. be liable for any indirect or consequential damages.

This warranty is void if the product has been tampered with or misused.

Returning

If a refund is desired within 21 days start from shipping day, we will refund your full purchase price(except shipping charge) minus a 25% restocking fee provided the returned item in acceptable condition: unopened box or opened box with all original materials.

Shipping costs back and from is buyers' responsibility.

Please contact us for an return authorization and return shipping instructions. Any shipments received without a return authorization will be refused.

Exchange

If an exchange is desired within 21 days start from shipping day, we will credit you full purchase price (except shipping charge) minus a 15% restocking fee toward another product purchase, provided the returned item in acceptable condition: unopened box or opened box with all original materials.

Shipping costs back and from is buyers' responsibility.

Please contact us for an return authorization and return shipping instructions. Any shipments received without a return authorization will be refused.

Non-Paying Order

If we do not hear from you within 7 business days after you place the order, your order will be automatically cancelled.

Attention Patent & Trademark Owner!

Please be informed that MCUmall has a very firm policy of sourcing only genuine products.

If you feel any of our products violate your Trademark, Design, or Patent Rights please contact us immediately and we will instantly remove any offending listing pending further discussions.

We guarantee to respond to any email within 24 hours seven days a week.

If you have any questions please contact us at support@mcumall.com

Website issues please contact: : webmaster@mcumall.com