MCUmall EPROM BIOS Chip Burner Forum
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 True USB Willem Programmer (GQ-2X, GQ-3X, GQ-4X)
 Configuration update failed. #1=
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KML85

Sweden
3 Posts

Posted - 09/10/2018 :  13:56:43  Show Profile  Reply with Quote
Hi

Im getting this error when I select device, I have used this programmer for years without issue. I rebooted computer and tried to reinstall software, same issue. please advice
Reply #1

anniel

2084 Posts

Posted - 09/11/2018 :  06:02:40  Show Profile  Reply with Quote
quote:
Originally posted by KML85

Hi

Im getting this error when I select device, I have used this programmer for years without issue. I rebooted computer and tried to reinstall software, same issue. please advice



Seems to be driver related or maybe a bad USB cable. Try another USB port/cable or reinstall the drivers.

http://www.mcumall.com/forum/topic.asp?TOPIC_ID=6768&SearchTerms=Configuration,update,failed.,#1=
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Reply #2

KML85

Sweden
3 Posts

Posted - 09/11/2018 :  13:30:24  Show Profile  Reply with Quote
I have tried another cable, also another computer, I get the same error. Even tried to downgrade the software and reinstalling the USB 3.0 driver.
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Reply #3

anniel

2084 Posts

Posted - 09/13/2018 :  04:41:14  Show Profile  Reply with Quote
quote:
Originally posted by KML85

I have tried another cable, also another computer, I get the same error. Even tried to downgrade the software and reinstalling the USB 3.0 driver.




Contact support they may have seen this before.
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Reply #4

ZLM

2923 Posts

Posted - 09/19/2018 :  22:30:37  Show Profile  Reply with Quote
This caused by the hardware issue. May be electric static destroyed the chip U6. It needs to be replaced.
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