If buyers use their own shipping carrier account, a minimum handling fee $5 will be applied.
Item-Not-Received Order Policy
A. Shipment without
We only accept request of refund/resend shipment after 45 days(before 90 days)for the shipment without tracking number. We will NOT accept searching/refund request if the non-trackable shipment not past 45 days(or past 90 days) after the package is shipped.
B. Shipment with tracking
We will accept request
of searching/refund shipment after 30 days of the traceable
shipment. We will not accept searching/refund request if the traceable
shipment with "Delivered." status.
C. Refund / Resent Order Request form
In order to create a case, we need customer to provide
following information via email to email@example.com:
1. Order ID# or eBay
4. Requested refund with shipping cost:
5. Item not received.
D. Refund On Replacement Set Order
In case the replacement package
lost, we only accept refund request after 45 days of
the resent/replacement order shipment date.
All prices are quoted on US
dollars. Other Currency subject to change without notice.
The price does not include any destination tax and duty. Buyer is responsible for all custom related charges.
Volume Purchase & Multiple Item
firstname.lastname@example.org for volume purchase. We will reply to you
within one business day. Shipping
charges will be quoted individually. Shipping via UPS, Fedex, DHL, Purolator
are available per request.
are interested in being a distributor/re-seller, please contact
email@example.com for procedure and details.
Returning Customer Special Offer Box
If you are returning customer, you
are entitled discount rate for your 2nd,3rd ...order, please make sure to
check the special offer box for you.
1. On each referred purchase, you
will get 5% credit on programmer, adapter and others. You can use those credit in
your next purchase only.
2. Your name or email should be indicated in the
referred purchase comments or email. OR you can just email us to let us know the
information of purchaser you referred. So that we can calculate how much credit
3. The credit will expire if no purchase or new referral activity
for 12 month.
4. The credit only can be used within MCUmall Electronics Inc.
and it is non-cashable.
5. Customer is able to check their credit balance via
online account balance or make a request to
We offer 30 days money back warranty, start from purchase date.
After that, we offer one year manufacturer warranty for most of products. Should a product require service within this time, please contact us for an RMA and return instruction. Any shipments received without a return authorization will be refused.
This warranty is void if the product has been tampered with or misused.
The following products are excluded from one year manufacturer warranty: GMC-600 Plus, Adapters, and Components.
Any shipments received
without a return authorization will be refused. www.mcumall.com/ MCUmall
Electronics Inc. will repair or at its option replace products that
prove to be defective.
In no event
shall www.mcumall.com /MCUmall Electronics Inc.
liability exceed the buyer's purchase price, nor shall
www.mcumall.com /MCUmall Electronics Inc.
be liable for any indirect or consequential damages.
This warranty is void if the product has been tampered with
If a refund is desired
within 21 days start from shipping day, we will refund your full purchase
price(except shipping charge) minus a 25% restocking fee provided the
returned item in acceptable condition: unopened box or opened box with all
Shipping costs back and from
is buyers' responsibility.
Please contact us for an return authorization and
return shipping instructions.
Any shipments received
without a return authorization will be refused.
If an exchange is desired within 21 days start
from shipping day, we will credit you full purchase price (except shipping
charge) minus a 15% restocking fee toward another product
purchase, provided the returned item in acceptable condition: unopened box
or opened box with all original
Shipping costs back and from is buyers'
Please contact us for
an return authorization and return shipping instructions. Any shipments received without a return
authorization will be refused.
If we do not hear from you within 7 business days
after you place the order, your order will be automatically cancelled.
& Trademark Owner!
Please be informed that MCUmall has a very firm policy of sourcing only genuine products.
If you feel any of our products violate your Trademark, Design, or Patent Rights please contact us immediately and we will instantly remove any offending listing pending further discussions.
We guarantee to respond to any
email within 24 hours seven days a week.
have any questions please contact us at
please contact: : firstname.lastname@example.org
2000-2009 MCUmall Electronics Inc. All Rights