MCUmall EPROM BIOS Chip Burner Forum
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 True USB Willem Programmer (GQ-2X, GQ-3X, GQ-4X)
 issue with driver install Win7
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mgrt

6 Posts

Posted - 03/07/2017 :  21:23:44  Show Profile  Reply with Quote
i got software and driver installed on winXP, device works just fine.

but when i try install on Win7-32bit doesn't work, device manager can't recognize programmer but when i try to update driver it tells me driver all good and no need to update. and doesn't let me install/update driver. got latest driver and soft.
what I'm doing wrong?

Download Attachment:
89225

Download Attachment:
110325
Reply #1

anniel

2084 Posts

Posted - 03/08/2017 :  03:58:05  Show Profile  Reply with Quote
Your attachments doesn't work. Which version of the GQ do you have and which of the drivers did you try.
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Reply #2

mgrt

6 Posts

Posted - 03/08/2017 :  07:37:21  Show Profile  Reply with Quote
i have qx-4x4 and latest driver from website for win7-32, windows recognizes device as some kind of cypress fx2lp. when i manual select driver to update i get message "best driver software for your device is already installed"
i try to install on a computer with fresh windows install with no other software except VMware workstation and Hantek oscilloscope, do i get driver conflict with hantek?

i don't know why i cant upload pictures, maybe i don't have enough posts.
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Reply #3

anniel

2084 Posts

Posted - 03/08/2017 :  07:45:09  Show Profile  Reply with Quote
Have a look here.

http://www.mcumall.com/forum/topic.asp?TOPIC_ID=7054
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Reply #4

mgrt

6 Posts

Posted - 03/08/2017 :  09:56:01  Show Profile  Reply with Quote
yes i checked that manual before, did everything as it says, and after i click "next" on a picture 3 i get message "best driver software for your device is already installed, windows has determined the driver software for your device is up to date, CypressFX2LP no eeprom device"
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Reply #5

anniel

2084 Posts

Posted - 03/08/2017 :  10:07:03  Show Profile  Reply with Quote
look at reply #5 here; http://www.mcumall.com/forum/topic.asp?TOPIC_ID=6920&SearchTerms=CypressFX2LP
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Reply #6

mgrt

6 Posts

Posted - 03/08/2017 :  11:20:06  Show Profile  Reply with Quote
not good, software can't see programmer - "did not get response from programmer"
device manager can see this device as "unknown device" and offers to reinstall driver. but when i try to reinstall it tells me "best driver software for your device is already installed" and it goes like this in loops.
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Reply #7

anniel

2084 Posts

Posted - 03/08/2017 :  11:51:48  Show Profile  Reply with Quote
The device manager sees the GQ-4X as "unknown device" or Cypress FX2LP?
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Reply #8

mgrt

6 Posts

Posted - 03/08/2017 :  13:09:59  Show Profile  Reply with Quote
in a main page of device manager where you can see all devices it called "unknown device" but when i try to update drive after update fails you can see name cypress.
also in properties of device, tab driver i can see "driver provider"-cypress
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Reply #9

anniel

2084 Posts

Posted - 03/08/2017 :  13:34:48  Show Profile  Reply with Quote
Try support@mcumall.com
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Reply #10

ZLM

2923 Posts

Posted - 03/10/2017 :  00:39:14  Show Profile  Reply with Quote
The cypress fx2l is OK. That is the original device string from the USB chip.

As long as your device manger recognize the programmer, then the software should find it.

Both GQ USB programmer and Cypress Fx2L should work.
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Reply #11

mgrt

6 Posts

Posted - 03/10/2017 :  17:23:46  Show Profile  Reply with Quote
software can't find programmer.
also no any driver was ever installed, are you saying that this programmer could work without any driver at all.
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